Terms of Service
Last updated: April 14, 2026
II. ORDERING AND MODIFYING ORDERS
1. How to place an order
Via Tool: https://factory.vinaway.io/orders
2. Modifying Order Information
- Address Changes: Must be reported immediately before the order is shipped.
- Product Changes (Size, Color...): Only applicable for orders not yet in production. If production has started, please place a new order.
3. Cancelling Orders
-
Not in Production
CANCEL -
In Production
CANCEL SHIPPING -
Objective Reasons
Shipping cost refund only